Data and AI releases

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PolyAI, June 2026 new features

3 releases · 1 product · 1 Beta

April 2026

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Multi-language support : Configure a single agent to handle multiple languages from the UI – add languages, assign per-language voices with automatic switching, use conditional content tags, and test in any language from Agent Chat.

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New Agent Studio layout

New Agent Studio layout. On 24 June we're rolling out a cleaner Studio sidebar that consolidates 25+ pages into 15 grouped sections. No functionality changes , agents behave exactly as before. See Meet the new Agent Studio for the full migration guide, including a section-by-section "was → now" map and a list of features that have moved.

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June 2026

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Platform Guardrails : Five pre-built safety protections – jailbreak defence, scope and hallucination control, AI identity, emergency escalation, and tool call integrity – are now applied automatically to every conversation, observable in transcripts, and...

Beta
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