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Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data source connectors

UpdateUnverifiedAdded Sep 24, 2026

AWS announces Salesforce and Zendesk data source connectors for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers can now sync Salesforce knowledge articles and Zendesk articles and community posts directly into their managed knowledge base.

Topics: AI agents, Vector search, Data integration, Developer tools

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