PagerDuty Release notes and new features

Post-Incident Reviews Public API now Generally Available

The Post-Incident Reviews REST API is now generally available, allowing users to programmatically list, create, update, and fetch incident review data. It supports filtering by status and action items for integration with external tools.

AI-Powered Incident Communications Generally Available now

AI-Powered Incident Communications is now generally available. The SRE Agent coordinates communications in Slack, while the Scribe Agent captures discussions to generate AI drafts for status pages.

• AI-Powered Incident Communications Generally Available nowGA
• Canadian time zone updates now available for all customers
• Postmortems End of Life: Transition to Post-Incident Reviews by October 31, 2026Deprecation

Incident Pinning now Generally Available on the Operations Console and PD Reliability Platform Console

Pin up to 5 incidents to the top of the Console, and they stay put through any sort, filter, or refresh. Built for NOC and eyes-on-glass teams who need the critical few in view. Available to PD Reliability Platform and AIOps customers.

Change an incident’s conference bridge without leaving Slack with /pd meeting now Generally Available

Run /pd meeting during an incident, paste the new link, and PagerDuty updates the incident card instantly with a Join meeting button in the channel. Scribe Agent follows along to the new meeting on its own, so you keep the transcript for your post-incident review. Available to customers using the Pa...

• Change an incident’s conference bridge without leaving Slack with /pd meeting now Generally AvailableGA
• Conference bridge selection in the Slack declare modal now Generally AvailableGA
• New Incident Workflow action: Get Slack Mentions for Incident Participants now Generally AvailableGA

External Status Pages: new date and post-type filters

External Status Pages now include a "View" filter (All Posts, Current Status, or Scheduled Maintenance) and a "By Month" filter, so you can narrow the page to what matters. Generally Available for all Status Pages customers. Learn more about External Status Pages.

PagerDuty Advance team-level permissions now Generally Available

Building on team-level permissions, Account Admins can now choose which AI agents are enabled for each team. This further empowers teams to roll out AI adoption with confidence. Learn more.

Custom Incident Cards now Generally Available for PagerDuty Slack customers

Configure the Slack card per channel type – an SRE in a Dedicated Channel sees the diagnostic fields for that incident type, while stakeholders in the Announcement Channel see impact and status. Hide the defaults you don't use, add your own custom fields, and the template applies to every incident f...

PagerDuty Docs is now Generally Available!

We've combined support, developer, integrations, and operations best practices documentation into a single site with one search box and a modern, new information architecture, and consistent structure. So you find the right answer faster instead of guessing which property has it. Every page also shi...

• PagerDuty Docs is now Generally Available!GA
• Scoped OAuth for Public Apps is now Generally Available!GA

New SRE Agent Tool Generally Available - GitHub Code

Now Generally Available, the SRE Agent can intelligently deduce the next steps for troubleshooting issues by analyzing code within GitHub. By guiding responders through investigative, triage and resolution steps, the SRE Agent can help accelerate resolution and reduce unnecessary escalations. Integr...

Reminder: Transition from Postmortems to Post-Incident Reviews in Web UI (GA) by October 31, 2026

PagerDuty Postmortems will reach End of Life on October 31, 2026 for all customers. We're enhancing incident analysis with Post-Incident Reviews in the PagerDuty web UI (GA), and recommend transitioning from Postmortems to this new, upgraded capability. Existing Postmortem data is available for down...

• AI‑Powered Incident Communications from Slack in Early Access
• Reminder: Transition from Postmortems to Post-Incident Reviews in Web UI (GA) by October 31, 2026GA

New SRE Agent Connector - Sentry

Now Generally Available, the SRE Agent can intelligently deduce the next steps for troubleshooting issues by retrieving log data from from Sentry. By guiding responders through investigative, triage and resolution steps, the SRE Agent can help accelerate resolution and reduce unnecessary escalations...