Data and AI releases

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SRE Agent Skills now Generally Available

Generally availableNot yet verified

Using the PagerDuty Claude plugin or the SRE Agent configuration page, users can configure Skills to arm the SRE Agent with instructions, scripts, and resources that give it specialized capabilities and domain expertise. This allows the agent to intelligently deduce the next steps for troubleshootin...

AI agentsLLMs

Read on support.pagerduty.com

Also shipped Sep 21, 2026PagerDuty in September 2026 →

Cortex Agents Compact API (Preview)

The Cortex Agents Compact API is now available in preview. Use the agent:compact endpoint to summarize a conversation and pass the compact representation to subsequent agent:run requests. Compacting conversation history reduces token consumption and helps conversations stay within the model context window.

Preview
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More from PagerDutyEvery PagerDuty release →

PagerDuty Docs is now Generally Available!

We've combined support, developer, integrations, and operations best practices documentation into a single site with one search box and a modern, new information architecture, and consistent structure. So you find the right answer faster instead of guessing which property has it. Every page also shi...

GA
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Scoped OAuth for Public Apps is now Generally Available!

See exactly which third-party apps can access your PagerDuty account, and what each one can do. Apps now request only the specific resources they need , never broad, all-or-nothing access , and you approve those scopes before any app connects. Review every installed app, see who's authorized it, and...

GA
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New SRE Agent Tool Generally Available - GitHub Code

Now Generally Available, the SRE Agent can intelligently deduce the next steps for troubleshooting issues by analyzing code within GitHub. By guiding responders through investigative, triage and resolution steps, the SRE Agent can help accelerate resolution and reduce unnecessary escalations. Integr...

GA
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AI‑Powered Incident Communications from Slack in Early Access

Responders can draft and publish Internal or External Status Page updates from Slack, using PagerDuty Advance and standardized templates to keep the update structure and format consistent. /pd update opens a modal to draft and publish to an Internal or External Status Page from Slack, using template...

Update
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