Data and AI releases

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[New] Agents

UpdateNot yet verified

Hightouch added prompt navigation controls to Agent chats. Users can press keyboard shortcuts (Cmd/Ctrl + Up/Down arrow) or use the side panel hover marks to jump directly between sent prompts.

AI agents

Read on docs.hightouch.com

Also shipped Nov 13, 2026Hightouch in November 2026 →

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[Improvement] Destinations

Hightouch updated audience creation for Pinterest Ads. New customer list audiences adopt the exact name configured in the sync or the model name, omitting the previous 'Audience-' prefix.

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[Improvement] Identity Resolution

Hightouch identity resolution now handles superclusters by quarantining problematic values instead of failing the run. This allows the system to continue updating golden records while flagging over-merged profiles for review.

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[New] Customer Studio

The Customer Studio agent is now available in a side panel, allowing users to analyze journey performance, request improvements, and review changes directly on the journey canvas before saving.

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[New] Context Hub

Context Hub now supports Google Drive, allowing agents to read and sync documents and sheets directly from the platform.

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[New] Destinations

New MNTN destination for syncing audience segments and conversion events to MNTN, the connected TV (CTV) advertising platform. Use segments to target people in MNTN campaigns or to exclude them, such as current subscribers and recent purchasers.

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[New] Events

Braze plugins are now available for the Hightouch browser, iOS, and Android SDKs. They pass the user updates, events, and purchases you track with Hightouch on to Braze, so you can use Braze in-app messages and Content Cards without adding separate Braze tracking.

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[Improvement] Sources

Warehouse Export speeds up large syncs by having your warehouse write results straight to cloud storage. When a setup problem, such as missing bucket permissions, turns it off, Hightouch now shows that it's off and why, and you can re-enable it for a single sync or for all of a source's syncs.

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[New] Sources

Snowflake sources can use a named external stage for Warehouse Export, so Snowflake writes to your storage bucket with its own access instead of temporary credentials from Hightouch. Use it if your Snowflake account blocks writes that use temporary credentials.

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