Data and AI releases

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Update to SendGrid Domain Authentication: Send to Coworker Action Removed

UpdateNot yet verified

Effective August 3, 2026, Twilio SendGrid has removed the Send to Coworker action from the Domain Authentication setup flow due to low usage. This simplification prioritizes only the most valuable paths for users to complete their domain authentication and get started with email.

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Also shipped Aug 3, 2026Twilio in August 2026 →

Organization Hub (General availability)

The Insights page under Organization Hub presents interactive tiles that show trends, alerts, and summary data for your entire organization. The feature is now generally available to customers who have ORGANIZATION_USAGE premium views enabled, and is no longer in Preview .

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New Regional IP Address for Event Streams Webhooks in US East

On September 15, 2026 , Twilio is introducing a new regional IP address for Event Streams webhook traffic in US East (us-east-1). This is part of a move from a single shared IP range to dedicated regional addresses, bringing Event Streams in line with how the rest of the Twilio platform routes traffic.

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US Branded Calling is now Generally Available

We are thrilled to announce that US Branded Calling is now Generally Available for all customers. This feature helps you create a more trusted and recognizable voice experience by showing branded elements like your logo and call reason when you reach out to customers. Branded Calling is available on T-Mobile and Verizon.

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