Data and AI releases

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Twilio end-user certificates for all REST API endpoints will be rotated on September 9, 2026

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On September 9, 2026, Twilio will rotate the end-user TLS certificate for all REST API endpoints. Only the end-user certificate and certificate serial number will be renewed; root and intermediate certificates will remain the same. This is a routine update that won’t impact most customers unless they’re pinning certificates or are managing them manually.

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Also shipped Aug 12, 2026Twilio in August 2026 →

Glean connector in Lakeflow Connect (Beta)

You can now ingest data from Glean into Databricks using the managed Glean connector in Lakeflow Connect. The connector ingests company-wide usage insights for search, Assistant, and agents, along with the shortcuts (go links) defined in your Glean deployment, using a Glean Client API token. This feature is in Beta . See Glean connector .

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Bulk Messaging Supports WhatsApp Content Templates

Customers can now send Content Templates to many recipients at once and personalize the template for each recipient using the Bulk Messaging API. This update enhances and simplifies sending notifications and marketing messages campaigns.

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New Regional IP Address for Event Streams Webhooks in US East

On September 15, 2026 , Twilio is introducing a new regional IP address for Event Streams webhook traffic in US East (us-east-1). This is part of a move from a single shared IP range to dedicated regional addresses, bringing Event Streams in line with how the rest of the Twilio platform routes traffic.

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