Releasesby GlyphWeek 27
WhatsApp Business telli now supports WhatsApp Business alongside voice and SMS. Connect your WhatsApp Business account from Integrations, choose approved templates, and message contacts through the channel they already use.
Also shipped Jul 1, 2026telli in July 2026 →
Fivetran Context Layer is in public preview
Context Layer builds a context layer from documentation sources, systems of record and analytical sources, then connects it to an organization's AI coding and chat tools.
Fivetran sunsets the AVEVA PI and Delighted connectors
New AVEVA PI and Delighted connections are blocked from July 1, 2026. Existing AVEVA PI connections stop syncing July 23, 2026, and Delighted connections are paused after the Delighted API deprecation.
Fivetran Move a Connection REST API endpoint enters beta
A new beta endpoint moves connections from one destination group to another.
Workload identity federation for Snowflake workloads that access external services (General availability)
Snowflake can now act as the OpenID Connect (OIDC) provider when Snowflake workloads authenticate to external services. To use this capability, create a secret of type WORKLOAD_IDENTITY_FEDERATION and share its issuer URL and subject identifier with the external service to establish trust.
Veeva Vault connector (Beta)
The Veeva Vault connector is now available in Lakeflow Connect in Beta . Workspace admins can control access to this feature from the Previews page. The connector uses Veeva's Direct Data API to ingest all standard objects, custom objects, system tables, and audit trail tables from your Vault instance into Databricks.
MySQL integrated CDC pipeline is now in Beta
The integrated CDC pipeline for MySQL is now in Beta . An integrated CDC pipeline ingests change data from MySQL into Databricks using a single pipeline, combining extraction and application into one pipeline update. Unlike the standard gateway-based architecture, an integrated CDC pipeline requires no separate ingestion gateway.
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Week 28
Charlie, everywhere! Charlie now works everywhere in telli, not just inside the agent builder. Wherever you open it, Charlie adapts to what you have on screen - a workflow, a call, a contact, or your whole set of agents - so you can ask across the account instead of just about the agent you're editing.
Week 26
HubSpot integration HubSpot is now a first-class CRM integration in telli. Use the new Create Record and Update Record nodes in Workflows to write contacts, companies, deals, tickets, or any other HubSpot object straight from a call, custom fields included. Branded calling for everyone Branded calling is now available on every telli account.
Week 25
Address data collection The Collect Data task has a new address type. Add it to an agent and it walks the caller through providing a complete mailing address (street, city, postcode, country) in one structured step, validating the input and writing the parsed fields back onto the contact.
Week 31
From signup to your first agent Getting started with telli is now fully self-serve. Sign up with any email address, let Charlie research your company and build a tailored first voice agent from proven production patterns, make a test call, then choose the plan that fits.
Week 30
Charlie in Slack Charlie now works in Slack . Connect a workspace, choose where Charlie should be available, then mention it in a channel to ask about agents, calls, and results without leaving Slack. Choose where Charlie works During setup, select at least one channel for Charlie, then add or remove channels from the integration page as your team changes.
Week 29
Charlie through MCP You can now connect Claude, ChatGPT, Cursor, Codex, and Claude Code to Charlie through MCP . Add the telli MCP server to the AI client you already use, authorize access, then ask Charlie to investigate or complete work in telli without switching tools.
Week 32
EU AI Act compliance You can now check and enforce AI disclosure for voice agents. For European accounts, EU AI Act compliance is enabled by default, with each agent's status shown directly in the builder. The check looks for disclosure within the first four spoken sentences, and Charlie can help fix missing disclosures.
Week 33
Delay steps in workflows You can now add delay steps to workflows before the next step runs. Set the pause in days, hours, minutes, or seconds. telli validates every path and prevents publishing when its combined delays exceed 30 days.