Data and AI releases

548 this month · 176 companies

Week 32

UpdateNot yet verified

EU AI Act compliance You can now check and enforce AI disclosure for voice agents. For European accounts, EU AI Act compliance is enabled by default, with each agent's status shown directly in the builder. The check looks for disclosure within the first four spoken sentences, and Charlie can help fix missing disclosures.

AI agentsGovernance

Read on docs.telli.com

Also shipped Aug 3, 2026telli in August 2026 →

Organization Hub (General availability)

The Insights page under Organization Hub presents interactive tiles that show trends, alerts, and summary data for your entire organization. The feature is now generally available to customers who have ORGANIZATION_USAGE premium views enabled, and is no longer in Preview .

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Week 31

From signup to your first agent Getting started with telli is now fully self-serve. Sign up with any email address, let Charlie research your company and build a tailored first voice agent from proven production patterns, make a test call, then choose the plan that fits.

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Week 30

Charlie in Slack Charlie now works in Slack . Connect a workspace, choose where Charlie should be available, then mention it in a channel to ask about agents, calls, and results without leaving Slack. Choose where Charlie works During setup, select at least one channel for Charlie, then add or remove channels from the integration page as your team changes.

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Week 29

Charlie through MCP You can now connect Claude, ChatGPT, Cursor, Codex, and Claude Code to Charlie through MCP . Add the telli MCP server to the AI client you already use, authorize access, then ask Charlie to investigate or complete work in telli without switching tools.

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Week 33

Delay steps in workflows You can now add delay steps to workflows before the next step runs. Set the pause in days, hours, minutes, or seconds. telli validates every path and prevents publishing when its combined delays exceed 30 days.

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Week 34

Branded SMS You can now send SMS with your brand name instead of a phone number. Request the sender name you want to use , then select the approved sender ID in an agent's Send SMS tool or in a workflow . Before sending, telli checks that the sender ID is supported in the destination country.

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Week 35

Annotate call transcripts You can now annotate a specific moment while reviewing a call transcript in Conversations . Hover an agent, contact, or tool turn to report an issue inline, then adjust the highlighted audio range and describe what went wrong.

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Week 28

Charlie, everywhere! Charlie now works everywhere in telli, not just inside the agent builder. Wherever you open it, Charlie adapts to what you have on screen - a workflow, a call, a contact, or your whole set of agents - so you can ask across the account instead of just about the agent you're editing.

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Week 36

Automatic data retention telli now supports automatic data retention. If data retention is included in your plan, set how long contacts and call data are kept under Settings > Organization . Choose from 1 to 730 days for contacts, all call data, recordings, or transcripts. telli applies the rules daily and asks for confirmation before saving.

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