Releasesby GlyphWeek 35
Annotate call transcripts You can now annotate a specific moment while reviewing a call transcript in Conversations . Hover an agent, contact, or tool turn to report an issue inline, then adjust the highlighted audio range and describe what went wrong.
Also shipped Aug 28, 2026telli in August 2026 →
Monitor and cap external provider costs
Unity Gateway can now track and cap spend on external model providers, such as Amazon Bedrock and Azure AI Foundry, not just Databricks-provided models. If your organization already has capacity commitments directly with a provider, Unity Gateway becomes the single point to track that usage and enforce spend limits across teams and use cases.
Unity Catalog Skills (Beta)
You can now publish, govern, and share agent skills with Unity Catalog. A skill is a first-class Unity Catalog securable ( catalog.schema.skill ) that follows the SKILL.md specification , so you register it once and control who can discover, use, and update it with the same permissions, tags, and audit that protect your tables.
Looker visual modeling canvas for BigQuery enters preview
A drag-and-drop canvas builds and edits LookML models on BigQuery sources: join tables, define dimensions and measures, preview results and publish Explores without writing LookML.
Conversational Analytics verified queries , also known as golden queries , are now generally available
Conversational Analytics verified queries , also known as golden queries , are now generally available. You can also now define verified queries in Looker (Google Cloud core) instances.
Now available in preview, model localization is supported for imported projects
Now available in preview, model localization is supported for imported projects. By default, Looker uses the locale definitions from the importing project only, if the importing project has locale definitions.
More from telliEvery telli release →
Week 36
Automatic data retention telli now supports automatic data retention. If data retention is included in your plan, set how long contacts and call data are kept under Settings > Organization . Choose from 1 to 730 days for contacts, all call data, recordings, or transcripts. telli applies the rules daily and asks for confirmation before saving.
Week 37
Do more with Charlie Charlie can now handle more day-to-day work across telli. Ask Charlie to create, update, delete, or schedule contacts; manage contact properties; rename or duplicate agents; and rename, duplicate, reset, or enable workflows.
Week 34
Branded SMS You can now send SMS with your brand name instead of a phone number. Request the sender name you want to use , then select the approved sender ID in an agent's Send SMS tool or in a workflow . Before sending, telli checks that the sender ID is supported in the destination country.
Week 38
Scheduled workflows Workflows can now run automatically on a recurring schedule. Add a Scheduled trigger, choose the interval and start time, and let the workflow run without a call event. You can also ask Charlie to create or update scheduled workflows.
Week 33
Delay steps in workflows You can now add delay steps to workflows before the next step runs. Set the pause in days, hours, minutes, or seconds. telli validates every path and prevents publishing when its combined delays exceed 30 days.
Week 32
EU AI Act compliance You can now check and enforce AI disclosure for voice agents. For European accounts, EU AI Act compliance is enabled by default, with each agent's status shown directly in the builder. The check looks for disclosure within the first four spoken sentences, and Charlie can help fix missing disclosures.
Week 39
Duo agents Duo agents are now available to every account and are the default when you create an agent. Duo separates thinking from speaking for more precise conversations. You can preview speaking styles with live samples, let callers schedule a callback, handle iOS Call Screening, and ask for consent before recording.
Week 40
Webhook trigger Workflows can now start when your systems send an incoming POST request. Choose Webhook received as the trigger, copy the stable endpoint, and allow anonymous requests or protect the endpoint with a Bearer credential. You can also run the published workflow manually before enabling external requests.