Data and AI releases

548 this month · 176 companies

Week 37

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Do more with Charlie Charlie can now handle more day-to-day work across telli. Ask Charlie to create, update, delete, or schedule contacts; manage contact properties; rename or duplicate agents; and rename, duplicate, reset, or enable workflows.

AI agents

Read on docs.telli.com

Also shipped Sep 7, 2026telli in September 2026 →

Transfer primary ownership of your workspace

The primary owner of a workspace can now transfer primary ownership to another person from Settings → Workspace → Workspace access . Choose an active member or enter the email address of another Lovable account. That person becomes the primary owner, the account Lovable uses for billing and domain claims, and you remain an owner.

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Connect your app to Gong

You can now connect your Lovable app to Gong to read sales call metadata, transcripts, conversation topics, interaction stats, and user data from your Gong account. It fits call review dashboards, transcript search, and sales coaching scorecards. Add it from Connectors , or ask Lovable in a project to connect it.

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Week 38

Scheduled workflows Workflows can now run automatically on a recurring schedule. Add a Scheduled trigger, choose the interval and start time, and let the workflow run without a call event. You can also ask Charlie to create or update scheduled workflows.

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Week 36

Automatic data retention telli now supports automatic data retention. If data retention is included in your plan, set how long contacts and call data are kept under Settings > Organization . Choose from 1 to 730 days for contacts, all call data, recordings, or transcripts. telli applies the rules daily and asks for confirmation before saving.

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Week 35

Annotate call transcripts You can now annotate a specific moment while reviewing a call transcript in Conversations . Hover an agent, contact, or tool turn to report an issue inline, then adjust the highlighted audio range and describe what went wrong.

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Week 39

Duo agents Duo agents are now available to every account and are the default when you create an agent. Duo separates thinking from speaking for more precise conversations. You can preview speaking styles with live samples, let callers schedule a callback, handle iOS Call Screening, and ask for consent before recording.

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Week 34

Branded SMS You can now send SMS with your brand name instead of a phone number. Request the sender name you want to use , then select the approved sender ID in an agent's Send SMS tool or in a workflow . Before sending, telli checks that the sender ID is supported in the destination country.

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Week 40

Webhook trigger Workflows can now start when your systems send an incoming POST request. Choose Webhook received as the trigger, copy the stable endpoint, and allow anonymous requests or protect the endpoint with a Bearer credential. You can also run the published workflow manually before enabling external requests.

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Week 33

Delay steps in workflows You can now add delay steps to workflows before the next step runs. Set the pause in days, hours, minutes, or seconds. telli validates every path and prevents publishing when its combined delays exceed 30 days.

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Week 41

Browser test calls You can now test an agent directly in your browser. Choose Browser Call in the test-call dialog to test your agent without placing a phone call. Account-level call outcomes Call outcomes are now available across your account. Define an outcome once instead of repeating it for every agent.

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