Week 38
Scheduled workflows Workflows can now run automatically on a recurring schedule. Add a Scheduled trigger, choose the interval and start time, and let the workflow run without a call event. You can also ask Charlie to create or update scheduled workflows.
Also shipped Sep 14, 2026telli in September 2026 →
Metadata for BigQuery Graph is automatically ingested and searchable in Knowledge Catalog
Metadata for BigQuery Graph is automatically ingested and searchable in Knowledge Catalog . This feature is available in preview .
BigQuery supports WHERE clauses inside aggregate function calls in preview
Aggregate function calls can now include a WHERE clause that filters their input with a boolean expression, simplifying conditional aggregation in SQL.
Multimodal AI_SUMMARIZE for automatic theme summarization (Public Preview)
Snowflake Cortex AI_SUMMARIZE is now available in public preview, enabling customers to summarize text and multimodal content, including images and documents, directly in Snowflake.
Zero-copy support for all table formats in interactive warehouses (General availability)
Support for all table formats in interactive warehouses is now generally available and is no longer in Preview .
Genie visualizations in Slack replies (Public Preview)
When a Genie response includes a chart, the visualization now appears as an image in the Slack reply. If you installed the Databricks Genie app for Slack previously, reinstall it to enable this. See Visualizations .
Metadata for BigQuery Graph is now automatically ingested and searchable in Knowledge Catalog
Metadata for BigQuery Graph is now automatically ingested and searchable in Knowledge Catalog. This feature is available in preview . For more information, see Knowledge Catalog overview .
More from telliEvery telli release →
Week 37
Do more with Charlie Charlie can now handle more day-to-day work across telli. Ask Charlie to create, update, delete, or schedule contacts; manage contact properties; rename or duplicate agents; and rename, duplicate, reset, or enable workflows.
Week 39
Duo agents Duo agents are now available to every account and are the default when you create an agent. Duo separates thinking from speaking for more precise conversations. You can preview speaking styles with live samples, let callers schedule a callback, handle iOS Call Screening, and ask for consent before recording.
Week 36
Automatic data retention telli now supports automatic data retention. If data retention is included in your plan, set how long contacts and call data are kept under Settings > Organization . Choose from 1 to 730 days for contacts, all call data, recordings, or transcripts. telli applies the rules daily and asks for confirmation before saving.
Week 40
Webhook trigger Workflows can now start when your systems send an incoming POST request. Choose Webhook received as the trigger, copy the stable endpoint, and allow anonymous requests or protect the endpoint with a Bearer credential. You can also run the published workflow manually before enabling external requests.
Week 35
Annotate call transcripts You can now annotate a specific moment while reviewing a call transcript in Conversations . Hover an agent, contact, or tool turn to report an issue inline, then adjust the highlighted audio range and describe what went wrong.
Week 41
Browser test calls You can now test an agent directly in your browser. Choose Browser Call in the test-call dialog to test your agent without placing a phone call. Account-level call outcomes Call outcomes are now available across your account. Define an outcome once instead of repeating it for every agent.
Week 42
Simulations Test agents before they speak with real callers from the new Simulations page. Create reusable scenarios, choose the agent, version, and number of conversations, then inspect every run and conversation side by side.
Week 34
Branded SMS You can now send SMS with your brand name instead of a phone number. Request the sender name you want to use , then select the approved sender ID in an agent's Send SMS tool or in a workflow . Before sending, telli checks that the sender ID is supported in the destination country.