Releasesby GlyphWeek 34
Branded SMS You can now send SMS with your brand name instead of a phone number. Request the sender name you want to use , then select the approved sender ID in an agent's Send SMS tool or in a workflow . Before sending, telli checks that the sender ID is supported in the destination country.
Also shipped Aug 17, 2026telli in August 2026 →
AI mode for sensitive data classification (Public Preview)
Sensitive data classification now supports AI mode in public preview. When you enable AI mode on a classification profile, Snowflake uses the OpenAI GPT-5 Mini model to identify additional semantic categories beyond those detected by standard classification, which can improve accuracy.
New SNOWFLAKE_COCO_USAGE_HISTORY view in Account Usage and Organization Usage (General availability)
The SNOWFLAKE_COCO_USAGE_HISTORY view is now generally available in the ACCOUNT_USAGE and ORGANIZATION_USAGE schemas. It provides a unified view of usage history for CoCo across the CLI, Desktop, and Snowsight interfaces. The information in the view includes the number of credits consumed each time a user interacts with CoCo.
Upcoming deprecation of the data quality monitoring downstream_impact column
The downstream_impact column in the data quality monitoring results system table is being deprecated. Deprecation begins September 7, 2026, and rolls out gradually across regions over the following week. Until the rollout reaches your workspace, you might still be able to query downstream_impact .
Upcoming deprecation of the data quality monitoring root_cause_analysis column
The root_cause_analysis column in the data quality monitoring results system table is being deprecated. Deprecation begins August 18, 2026, and rolls out gradually across regions over the following several days. Until the rollout reaches your workspace, you might still be able to query root_cause_analysis .
Session restore for serverless jobs is now in Beta
Restore the Python variables and Spark session from a serverless compute job run into a new interactive notebook, so you can debug a failure or explore results without rerunning the job. Databricks automatically captures a state snapshot when an eligible run fails, runs 30 minutes or longer, or is cancelled, and keeps it for 7 days after the run completes.
Identity attributes in ABAC column mask policies (Beta)
Identity attributes are in Beta. You can now write Unity Catalog ABAC column mask policy conditions that target users by attributes synced from your identity provider, such as department or country , in addition to group membership.
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Week 33
Delay steps in workflows You can now add delay steps to workflows before the next step runs. Set the pause in days, hours, minutes, or seconds. telli validates every path and prevents publishing when its combined delays exceed 30 days.
Week 35
Annotate call transcripts You can now annotate a specific moment while reviewing a call transcript in Conversations . Hover an agent, contact, or tool turn to report an issue inline, then adjust the highlighted audio range and describe what went wrong.
Week 36
Automatic data retention telli now supports automatic data retention. If data retention is included in your plan, set how long contacts and call data are kept under Settings > Organization . Choose from 1 to 730 days for contacts, all call data, recordings, or transcripts. telli applies the rules daily and asks for confirmation before saving.
Week 32
EU AI Act compliance You can now check and enforce AI disclosure for voice agents. For European accounts, EU AI Act compliance is enabled by default, with each agent's status shown directly in the builder. The check looks for disclosure within the first four spoken sentences, and Charlie can help fix missing disclosures.
Week 37
Do more with Charlie Charlie can now handle more day-to-day work across telli. Ask Charlie to create, update, delete, or schedule contacts; manage contact properties; rename or duplicate agents; and rename, duplicate, reset, or enable workflows.
Week 31
From signup to your first agent Getting started with telli is now fully self-serve. Sign up with any email address, let Charlie research your company and build a tailored first voice agent from proven production patterns, make a test call, then choose the plan that fits.
Week 30
Charlie in Slack Charlie now works in Slack . Connect a workspace, choose where Charlie should be available, then mention it in a channel to ask about agents, calls, and results without leaving Slack. Choose where Charlie works During setup, select at least one channel for Charlie, then add or remove channels from the integration page as your team changes.
Week 29
Charlie through MCP You can now connect Claude, ChatGPT, Cursor, Codex, and Claude Code to Charlie through MCP . Add the telli MCP server to the AI client you already use, authorize access, then ask Charlie to investigate or complete work in telli without switching tools.