Verify Custom Templates are now Generally Available
Verify Custom Templates give you the flexibility and security to use custom SMS/RCS and Voice message templates beyond standard defaults or pre-approved options . To learn more about how to create a custom template for your business needs, check out our support guide .
Also shipped Sep 2, 2026Twilio in September 2026 →
Openflow Connector for Jira Cloud: Core flow (General availability)
The Atlassian Jira Cloud (Core) flow is now generally available. The flow ingests Jira Cloud issues, projects, users, and related data into dedicated Snowflake tables with explicit schemas. It supports optional deletion tracking and parallel ingestion across projects. The Atlassian Jira Cloud (Agile) flow remains in Public Preview .
Git Folder Serverless is in Beta
You can now use Git Folder Serverless to share serverless compute and a pyproject.toml -managed environment across notebooks and files in a Git folder. See Git Folder Serverless .
AlloyDB real-time BigQuery access adds limit pushdown and runtime projects
The preview feature pushes some LIMIT and OFFSET clauses down to BigQuery to cut network transfer, and optional runtime projects let queries run and bill compute separately from the owning project.
OpenJDK 11 will no longer be supported as of January 14, 2027
OpenJDK 11 will no longer be supported as of January 14, 2027 . Customer-hosted instances must upgrade to OpenJDK 21 .
Gemini Enterprise: Gemini 3.8 Flash available in Global, US, and EU regions
Gemini 3.8 Flash is generally available (GA) in the global , us , and eu regions. For more information, see: Manage features on the web app Data residency for Gemini Enterprise Standard and Plus Editions and Gemini Notebook Enterprise
Gemini 3.8 Flash is generally available
Gemini 3.8 Flash is now generally available (GA) and available for production use. For more information on 3.8 Flash, see the model page .
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Critical fix: Java Helper Library 13.0.0: fixes crash on unknown fields in nested API responses
The Java Helper Library now handles unknown fields gracefully in nested response objects, but if customers are on an affected version, their integration is at risk until they upgrade. Versions 10.0.0 through 12.1.1 parse nested response types (profile, configuration, webhook, and others) with strict deserialization.
Webhook Configuration API is now in Public Beta
Using the Webhook Configuration API, customers can configure how Twilio authenticates and delivers outbound webhooks, per URL. The API consists of two resources: Webhook Settings and Webhook Rules. Webhook Settings hold the authentication and connection configuration. Customers can secure endpoints with OAuth 2.0.
Update to Twilio SendGrid Link Branding: Automatic SSL Certificate Provisioning
Twilio SendGrid has added automatic SSL certificate provisioning as a toggle within the standard link branding setup flow. When enabled, SendGrid provisions and hosts the SSL certificate needed to serve tracking and branded links over HTTPS, removing the need to purchase, install, and maintain a certificate through an external CDN or DNS provider.
ElevenLabs Voices for Say is now Public Beta
ElevenLabs voices are now available in Public Beta for <Say>, powered by the Flash v2 and Flash v2.5 models for fast, natural-sounding text-to-speech. Get started by specifying an ElevenLabs voice via the REST API or in a TwiML Bin.
Verify tightens fraud prevention geo permissions for Italy and Argentina
Twilio has observed a sudden rise in SMS Pumping fraud (aka SMS Artificially Inflated Traffic) targeting messages to Italy (IT) and Argentina (AR). To protect customers from this activity, Twilio Verify is tightening its fraud prevention posture for these two countries, effective August 19, 2026.
Voice Recording Storage billing updates
Twilio will begin migrating accounts to an updated Voice Recording Storage billing system.
Twilio Heightened Awareness Period (HAP) – November 19, 2026 - January 4, 2027
Between Thursday, November 19, 2026 and Monday, January 4 2027, Twilio will enter a Heightened Awareness Period (HAP) to help ensure reliable message delivery during peak traffic times, such as Black Friday and Cyber Monday. During this period, message sending rates to U.S.