Webhook Configuration API is now in Public Beta
Using the Webhook Configuration API, customers can configure how Twilio authenticates and delivers outbound webhooks, per URL. The API consists of two resources: Webhook Settings and Webhook Rules. Webhook Settings hold the authentication and connection configuration. Customers can secure endpoints with OAuth 2.0.
Also shipped Sep 8, 2026Twilio in September 2026 →
Conversational analytics now supports predictive modeling questions using the AI.PREDICT function
Conversational analytics now supports predictive modeling questions using the AI.PREDICT function . This feature is in Preview .
Add and drop hybrid table constraints online (General availability)
With this release, you can add and drop UNIQUE and FOREIGN KEY constraints on an existing hybrid table by using alter table . Previously, you had to define these constraints when you created the table, so adding a foreign key to a table that was already serving a workload meant recreating and reloading the table.
Shadow traffic for gateways (Preview)
With this preview release, you can use a shadow traffic gateway to send all production requests to a primary service endpoint while mirroring a percentage of those requests to one or more shadow endpoints. Responses from shadow endpoints aren't returned to clients.
The partner-powered AI features setting will be removed
On November 1, 2026, Databricks will remove the account- and workspace-level toggle for partner-powered AI features. Each workspace will keep its current setting value: if the setting is enabled, it stays enabled, and if it's disabled, it stays disabled. Removing the toggle doesn't change any setting values.
Incremental ingestion for Salesforce formula fields in Lakeflow Connect will soon be generally available
Incremental ingestion for Salesforce formula fields in Lakeflow Connect will soon be generally available. Today, Lakeflow Connect ingests formula fields by taking a full snapshot on each pipeline run by default. When incremental formula field ingestion is generally available, full snapshots will no longer be the default.
ABAC DENY policies are in Beta
ABAC DENY policies are in Beta in Unity Catalog. DENY policies can be used to explicitly deny the MANAGE ACCESS CONTROL privilege to prevent specified principals, including object owners, from performing access-management operations. They always take precedence over any grant. For details, see ABAC DENY policies (Beta) .
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ElevenLabs Voices for Say is now Public Beta
ElevenLabs voices are now available in Public Beta for <Say>, powered by the Flash v2 and Flash v2.5 models for fast, natural-sounding text-to-speech. Get started by specifying an ElevenLabs voice via the REST API or in a TwiML Bin.
Verify Custom Templates are now Generally Available
Verify Custom Templates give you the flexibility and security to use custom SMS/RCS and Voice message templates beyond standard defaults or pre-approved options . To learn more about how to create a custom template for your business needs, check out our support guide .
Critical fix: Java Helper Library 13.0.0: fixes crash on unknown fields in nested API responses
The Java Helper Library now handles unknown fields gracefully in nested response objects, but if customers are on an affected version, their integration is at risk until they upgrade. Versions 10.0.0 through 12.1.1 parse nested response types (profile, configuration, webhook, and others) with strict deserialization.
Voice Recording Storage billing updates
Twilio will begin migrating accounts to an updated Voice Recording Storage billing system.
Twilio Heightened Awareness Period (HAP) – November 19, 2026 - January 4, 2027
Between Thursday, November 19, 2026 and Monday, January 4 2027, Twilio will enter a Heightened Awareness Period (HAP) to help ensure reliable message delivery during peak traffic times, such as Black Friday and Cyber Monday. During this period, message sending rates to U.S.
Twilio integration with Salesforce Service Cloud Voice is now Omnichannel
We’re excited to announce that Twilio integration with Salesforce Service Cloud Voice now supports WhatsApp and SMS, alongside existing support for Voice and listed on the AppExchange .
Update to Twilio SendGrid Link Branding: Automatic SSL Certificate Provisioning
Twilio SendGrid has added automatic SSL certificate provisioning as a toggle within the standard link branding setup flow. When enabled, SendGrid provisions and hosts the SSL certificate needed to serve tracking and branded links over HTTPS, removing the need to purchase, install, and maintain a certificate through an external CDN or DNS provider.