Releasesby GlyphMay 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Conversations workspace revamp : Voice and Web chat are now separate scopes with their own saved views, column layouts, and an integrated review side panel that opens without leaving the table.
Also shipped May 11, 2026PolyAI in May 2026 →
Prisma 8: April milestone complete, the extension API is open
Prisma 8 has opened its extension API to outside authors, allowing developers to build custom extensions. The first four extensions, including pgvector and ParadeDB, have been released.
Cloudflare One Client for Windows (version 2026.4.1350.0)
A new GA release for the Windows Cloudflare One Client is now available on the stable releases downloads page . This release introduces the new Cloudflare One Client UI for Windows! You can expect a cleaner and more intuitive design as well as easier access to common actions and information.
Cloudflare One Client for macOS (version 2026.4.1350.0)
A new GA release for the macOS Cloudflare One Client is now available on the stable releases downloads page . This release introduces the new Cloudflare One Client UI for macOS! You can expect a cleaner and more intuitive design as well as easier access to common actions and information.
Cloudflare One Client for Linux (version 2026.4.1350.0)
A new GA release for the Linux Cloudflare One Client is now available on the stable releases downloads page . This release introduces the new Cloudflare One Client UI for Linux! You can expect a cleaner and more intuitive design as well as easier access to common actions and information.
WAF Release - 2026-05-11
Key Findings Existing rule enhancements have been deployed to improve detection resilience against broad classes of web attacks and strengthen behavioral coverage. Continuous Rule Improvements We are continuously refining our managed rules to provide more resilient protection and deeper insights into attack patterns.
Online Refresh Tokens is now in Beta
We are excited to announce that our new feature "Online refresh tokens" is now available to all customers in Beta. This powerful new feature is designed to simplify token management and modernize your application architecture, especially for Single Page Applications (SPAs) allowing you to bind refresh tokens to the sessions they originated from, which...
More from PolyAIEvery PolyAI release →
June 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Platform Guardrails : Five pre-built safety protections – jailbreak defence, scope and hallucination control, AI identity, emergency escalation, and tool call integrity – are now applied automatically to every conversation, observable in transcripts, and...
New Agent Studio layout
New Agent Studio layout. On 24 June we're rolling out a cleaner Studio sidebar that consolidates 25+ pages into 15 grouped sections. No functionality changes , agents behave exactly as before. See Meet the new Agent Studio for the full migration guide, including a section-by-section "was → now" map and a list of features that have moved.
March 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Sources in Conversation Review : Each turn now shows which Connected Knowledge files the agent retrieved. Click a source name to preview the document content inline, without leaving Conversation Review.
April 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Multi-language support : Configure a single agent to handle multiple languages from the UI – add languages, assign per-language voices with automatic switching, use conditional content tags, and test in any language from Agent Chat.
August 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Home page improvements : Faster load times and a cleaner layout on the Agent Studio homepage dashboard. AI call summaries : GPT-based summaries now surface at the top of Conversation Review and as tooltips in Conversations.
July 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. PolyAI ADK : A local, Git-like workflow for Agent Studio projects , pull, edit with standard tooling, validate, and push. Install with pip install polyai-adk and see the ADK docs .
February 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Channels and navigation reorganization : Agent Studio now includes a dedicated Channels section for Voice, Chat, and Widget configuration, alongside broader navigation updates across Build, Configure, and Deployments.
August 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. New PolyScore : Released 5 August. PolyScore moved from a 0–10 scale to a 1–5 scale , backed by a rubric that natively scores voice, messaging, and email (inbound and outbound).