Data and AI releases

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August 2025

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Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Home page improvements : Faster load times and a cleaner layout on the Agent Studio homepage dashboard. AI call summaries : GPT-based summaries now surface at the top of Conversation Review and as tooltips in Conversations.

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Read on docs.poly.ai

Also shipped Mar 20, 2026PolyAI in March 2026 →

What's new in Sigma

API New email option for the List members endpoint The List members ( GET /v2/members ) endpoint includes a new option to filter the list of users by email address. Use this option instead of the search option.

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Invoices for Enterprise Available on the Billing Page

Enterprise and Grid customers can now find issued invoices directly on their billing pages in Netlify. You can review what each invoice includes and open it right away to pay or download. On the team Usage & billing page for Enterprise and the Organization billing page for Grid, invoices are now listed where billing work already happens.

Pricing
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More from PolyAIEvery PolyAI release →

March 2026

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Sources in Conversation Review : Each turn now shows which Connected Knowledge files the agent retrieved. Click a source name to preview the document content inline, without leaving Conversation Review.

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February 2026

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Channels and navigation reorganization : Agent Studio now includes a dedicated Channels section for Voice, Chat, and Widget configuration, alongside broader navigation updates across Build, Configure, and Deployments.

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May 2026

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Conversations workspace revamp : Voice and Web chat are now separate scopes with their own saved views, column layouts, and an integrated review side panel that opens without leaving the table.

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June 2026

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Platform Guardrails : Five pre-built safety protections – jailbreak defence, scope and hallucination control, AI identity, emergency escalation, and tool call integrity – are now applied automatically to every conversation, observable in transcripts, and...

Beta
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December 2025

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. No-code flows : For projects that have opted in, flows can be built using drag-and-drop nodes, conditions, and entity collection – reducing reliance on custom functions for common logic.

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New Agent Studio layout

New Agent Studio layout. On 24 June we're rolling out a cleaner Studio sidebar that consolidates 25+ pages into 15 grouped sections. No functionality changes , agents behave exactly as before. See Meet the new Agent Studio for the full migration guide, including a section-by-section "was → now" map and a list of features that have moved.

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April 2026

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Multi-language support : Configure a single agent to handle multiple languages from the UI – add languages, assign per-language voices with automatic switching, use conditional content tags, and test in any language from Agent Chat.

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November 2025

Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Connected Knowledge : Add, group, and refresh multiple knowledge sources in the Knowledge area – files, URLs, and third-party integrations – with environment/variant scoping and per-chunk citations in Conversation Review.

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