December 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. No-code flows : For projects that have opted in, flows can be built using drag-and-drop nodes, conditions, and entity collection – reducing reliance on custom functions for common logic.
Also shipped Dec 17, 2025PolyAI in December 2025 →
Gemini 3 Flash Preview now available in AI Gateway
Google’s Gemini 3 Flash Preview is now available through AI Gateway. You can call this model from Netlify Functions without configuring API keys; the AI Gateway provides the connection to Google for you.
Forms - Flows Auth0 Send Email Action
We’re excited to announce that we added __Flows Auth0 Send Email Action__! This new feature allows you to send emails from Flows using the customized Email Provider at your Auth0 Tenant.
Discount Function support for rejecting discount codes
The Discount Function API now supports discount code rejection, allowing apps to conditionally reject discount codes with a custom message. With discount rejection for the Discount Function API, merchants can: Prevent double discounting on sale prices Manage fine-grained combinations of discount codes Disqualify certain products from discounts For more...
- MotherDuck MCP Server: Your favorite AI assistant can now talk directly to your data
- MotherDuck MCP Server: Your favorite AI assistant can now talk directly to your data. Connect Claude, ChatGPT, Cursor, or any MCP-compatible client to MotherDuck using the MotherDuck remote MCP Server at https://api.motherduck.com/mcp .
Added support for parallel tool calling, allowing models to request multiple tool invocations simultaneously...
Added support for parallel tool calling, allowing models to request multiple tool invocations simultaneously in a single response. This reduces latency when handling queries that require multiple independent operations. Learn more in our Tool Calling guide.
Prisma ORM 7.2.0 Released: CLI Improvements, Bug Fixes & Better Configs
Prisma ORM 7.2.0 includes CLI improvements such as the return of the --url flag, smarter initialization configurations for Node and Bun, and various bug fixes.
More from PolyAIEvery PolyAI release →
November 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Connected Knowledge : Add, group, and refresh multiple knowledge sources in the Knowledge area – files, URLs, and third-party integrations – with environment/variant scoping and per-chunk citations in Conversation Review.
February 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Channels and navigation reorganization : Agent Studio now includes a dedicated Channels section for Voice, Chat, and Widget configuration, alongside broader navigation updates across Build, Configure, and Deployments.
August 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Home page improvements : Faster load times and a cleaner layout on the Agent Studio homepage dashboard. AI call summaries : GPT-based summaries now surface at the top of Conversation Review and as tooltips in Conversations.
March 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Sources in Conversation Review : Each turn now shows which Connected Knowledge files the agent retrieved. Click a source name to preview the document content inline, without leaving Conversation Review.
May 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Conversations workspace revamp : Voice and Web chat are now separate scopes with their own saved views, column layouts, and an integrated review side panel that opens without leaving the table.
June 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Platform Guardrails : Five pre-built safety protections – jailbreak defence, scope and hallucination control, AI identity, emergency escalation, and tool call integrity – are now applied automatically to every conversation, observable in transcripts, and...
New Agent Studio layout
New Agent Studio layout. On 24 June we're rolling out a cleaner Studio sidebar that consolidates 25+ pages into 15 grouped sections. No functionality changes , agents behave exactly as before. See Meet the new Agent Studio for the full migration guide, including a section-by-section "was → now" map and a list of features that have moved.
April 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Multi-language support : Configure a single agent to handle multiple languages from the UI – add languages, assign per-language voices with automatic switching, use conditional content tags, and test in any language from Agent Chat.