Releasesby GlyphFebruary 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Channels and navigation reorganization : Agent Studio now includes a dedicated Channels section for Voice, Chat, and Widget configuration, alongside broader navigation updates across Build, Configure, and Deployments.
Also shipped Mar 3, 2026PolyAI in March 2026 →
Deploy Preview screenshots in agent runs
Starting today, all completed agent runs show a screenshot of your Deploy Preview. This makes it easier to quickly see the result of an agent run and keep track of agent run sessions without opening the full preview.
Gemini 3.1 Flash-Lite Preview now available in AI Gateway
Google’s Gemini 3.1 Flash-Lite Preview is now available through AI Gateway. You can call this model from Netlify Functions without configuring API keys; the AI Gateway provides the connection to Google for you.
Actions - Transaction Metadata - GA
We are excited to announce that __Actions Transaction Metadata__ is now GA. This feature allows you to set, share, and access, custom data between Actions run in the same `post-login` execution.
Modal 1.3.5
- We've added a modal changelog CLI for retrieving changelog entries with a flexible query interface (e.g. modal changelog --since=1.2, modal changelog --since=2025-12-01, modal changelog --newer). We expect that this will be a useful way to surface information about new features to coding agents.
Workflows, Workers - Workflows step limit increased to 25,000 steps per instance
Each Workflow on Workers Paid now supports 10,000 steps by default, configurable up to 25,000 steps in your wrangler.jsonc file: { "workflows" : [ { "name" : "my-workflow" , "binding" : "MY_WORKFLOW" , "class_name" : "MyWorkflow" , "limits" : { "steps" : 25000 } } ] } Previously, each instance was limited to 1,024 steps.
More from PolyAIEvery PolyAI release →
August 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Home page improvements : Faster load times and a cleaner layout on the Agent Studio homepage dashboard. AI call summaries : GPT-based summaries now surface at the top of Conversation Review and as tooltips in Conversations.
March 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Sources in Conversation Review : Each turn now shows which Connected Knowledge files the agent retrieved. Click a source name to preview the document content inline, without leaving Conversation Review.
May 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Conversations workspace revamp : Voice and Web chat are now separate scopes with their own saved views, column layouts, and an integrated review side panel that opens without leaving the table.
December 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. No-code flows : For projects that have opted in, flows can be built using drag-and-drop nodes, conditions, and entity collection – reducing reliance on custom functions for common logic.
November 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Connected Knowledge : Add, group, and refresh multiple knowledge sources in the Knowledge area – files, URLs, and third-party integrations – with environment/variant scoping and per-chunk citations in Conversation Review.
June 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Platform Guardrails : Five pre-built safety protections – jailbreak defence, scope and hallucination control, AI identity, emergency escalation, and tool call integrity – are now applied automatically to every conversation, observable in transcripts, and...
New Agent Studio layout
New Agent Studio layout. On 24 June we're rolling out a cleaner Studio sidebar that consolidates 25+ pages into 15 grouped sections. No functionality changes , agents behave exactly as before. See Meet the new Agent Studio for the full migration guide, including a section-by-section "was → now" map and a list of features that have moved.
April 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Multi-language support : Configure a single agent to handle multiple languages from the UI – add languages, assign per-language voices with automatic switching, use conditional content tags, and test in any language from Agent Chat.