July 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. PolyAI ADK : A local, Git-like workflow for Agent Studio projects , pull, edit with standard tooling, validate, and push. Install with pip install polyai-adk and see the ADK docs .
Also shipped Jul 9, 2026PolyAI in July 2026 →
Change to default pipeline editor for workspaces with the compliance security profile enabled
The Lakeflow Pipelines Editor has been generally available since May 2026. In August, it will become the default editor for developing and debugging pipelines in workspaces with the compliance security profile enabled. At that time the legacy editor will be removed.
Strac connector (Beta)
The Strac connector is now available in Lakeflow Connect in Beta . Workspace admins can control access to this feature from the Previews page. The connector ingests data-security audit events from your Strac instance into Databricks. Authentication uses a Strac API key. See Strac connector .
Protobuf tensor input for custom model serving endpoints (Public Preview)
For custom model serving endpoints with a tensor-based input signature, you can now send the request body as a serialized KServe v2 ModelInferRequest with Content-Type: application/x-protobuf , instead of JSON. This feature is in Public Preview and is only available on endpoints deployed after July 9, 2026. See Protobuf tensor input .
Genie One enhancements
- Document citations : Documents now show citations that link content back to the data and sources Genie One used to generate the document. See View citations . Document version history : Documents now keep a version history so you can review earlier versions. See View version history .
Front-end Private Link for account-level Genie One (Beta)
You can now configure front-end Private Link for account-level Genie One. Turn on the Front-end Private Link for Custom URLs and Account preview to get started. See Configure inbound Private Link for account-level resources .
Dashboard enhancements and bug fixes
- Import BI files is in Public Preview : Importing Power BI and Tableau reports as AI/BI dashboards with Genie Code is in Public Preview. You can also start an import directly from the dashboard list page. See Import BI files using Genie Code .
More from PolyAIEvery PolyAI release →
April 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Multi-language support : Configure a single agent to handle multiple languages from the UI – add languages, assign per-language voices with automatic switching, use conditional content tags, and test in any language from Agent Chat.
New Agent Studio layout
New Agent Studio layout. On 24 June we're rolling out a cleaner Studio sidebar that consolidates 25+ pages into 15 grouped sections. No functionality changes , agents behave exactly as before. See Meet the new Agent Studio for the full migration guide, including a section-by-section "was → now" map and a list of features that have moved.
June 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Platform Guardrails : Five pre-built safety protections – jailbreak defence, scope and hallucination control, AI identity, emergency escalation, and tool call integrity – are now applied automatically to every conversation, observable in transcripts, and...
August 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. New PolyScore : Released 5 August. PolyScore moved from a 0–10 scale to a 1–5 scale , backed by a rubric that natively scores voice, messaging, and email (inbound and outbound).
May 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Conversations workspace revamp : Voice and Web chat are now separate scopes with their own saved views, column layouts, and an integrated review side panel that opens without leaving the table.
October 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. AI Scores : Define your own 1–5 conversation scores. Each score has up to five weighted criteria, graded by AI as Good / Fair / Poor or Yes / No.
March 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Sources in Conversation Review : Each turn now shows which Connected Knowledge files the agent retrieved. Click a source name to preview the document content inline, without leaving Conversation Review.
August 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Home page improvements : Faster load times and a cleaner layout on the Agent Studio homepage dashboard. AI call summaries : GPT-based summaries now surface at the top of Conversation Review and as tooltips in Conversations.