Releasesby GlyphOctober 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. AI Scores : Define your own 1–5 conversation scores. Each score has up to five weighted criteria, graded by AI as Good / Fair / Poor or Yes / No.
Also shipped Oct 2, 2026PolyAI in October 2026 →
PagerDuty Advance team-level permissions now Generally Available
Building on team-level permissions, Account Admins can now choose which AI agents are enabled for each team. This further empowers teams to roll out AI adoption with confidence. Learn more.
AI Gateway, Web Search API - Introducing Web Search API
Web Search API is now available in beta. Web Search API lets your AI agents and applications search the Internet and ground their responses in live information, instead of guessing URLs or relying on a model's training cutoff. At launch, you can choose between three search providers: Ceramic.ai, Exa, and Linkup .
KV - Workers KV namespace jurisdictions are now generally available
Jurisdictions for Workers KV namespaces are now generally available. When you create a namespace, you can set a jurisdiction to make sure the namespace's data is only durably stored within that region. Jurisdictions can help you comply with data localization regulations such as GDPR or FedRAMP. Supported jurisdictions are eu , us , and fedramp .
Repository security advisory comments API in public preview
You can now read, add, and edit comments on repository security advisories using the REST API, including advisories created from private vulnerability reports. Until now, the discussion on an advisory was only reachable in the web UI, even though it often holds the most useful triage context on a vulnerability report.
Note : Your clusters might not have these versions available
Note : Your clusters might not have these versions available. Rollouts are already in progress when we publish the release notes, and can take multiple days to complete across all Google Cloud zones. Version 1.36.4-gke.1495000 is now the default version for cluster creation in the Rapid channel.
You can use Vertical Pod Autoscaler (VPA) with Horizontal Pod Autoscaler (HPA) to automatically optimize...
You can use Vertical Pod Autoscaler (VPA) with Horizontal Pod Autoscaler (HPA) to automatically optimize container CPU requests for workloads that scale replicas based on CPU utilization. This feature is available in Public Preview on clusters running GKE version 1.36.3-gke.1630000 or later. For more information, see Rightsize HPA workloads with VPA .
More from PolyAIEvery PolyAI release →
August 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. New PolyScore : Released 5 August. PolyScore moved from a 0–10 scale to a 1–5 scale , backed by a rubric that natively scores voice, messaging, and email (inbound and outbound).
July 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. PolyAI ADK : A local, Git-like workflow for Agent Studio projects , pull, edit with standard tooling, validate, and push. Install with pip install polyai-adk and see the ADK docs .
April 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Multi-language support : Configure a single agent to handle multiple languages from the UI – add languages, assign per-language voices with automatic switching, use conditional content tags, and test in any language from Agent Chat.
New Agent Studio layout
New Agent Studio layout. On 24 June we're rolling out a cleaner Studio sidebar that consolidates 25+ pages into 15 grouped sections. No functionality changes , agents behave exactly as before. See Meet the new Agent Studio for the full migration guide, including a section-by-section "was → now" map and a list of features that have moved.
June 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Platform Guardrails : Five pre-built safety protections – jailbreak defence, scope and hallucination control, AI identity, emergency escalation, and tool call integrity – are now applied automatically to every conversation, observable in transcripts, and...
May 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Conversations workspace revamp : Voice and Web chat are now separate scopes with their own saved views, column layouts, and an integrated review side panel that opens without leaving the table.
March 2026
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Sources in Conversation Review : Each turn now shows which Connected Knowledge files the agent retrieved. Click a source name to preview the document content inline, without leaving Conversation Review.
August 2025
Click the bolded titles for a breakdown of what's new, or go to the notes tab for full details. Home page improvements : Faster load times and a cleaner layout on the Agent Studio homepage dashboard. AI call summaries : GPT-based summaries now surface at the top of Conversation Review and as tooltips in Conversations.