Data and AI releases

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Week 46

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Knowledge base updates Agents can now use up to five knowledge bases at once. The system searches all of them in parallel, so answers stay fast no matter how many you add. You can also add websites as sources, and they refresh automatically daily, weekly, or monthly. This way, your agent always has the latest information.

AI agents

Read on docs.telli.com

Also shipped Nov 9, 2026telli in November 2026 →

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Week 45

Charlie tasks Give Charlie work to run once or on a recurring schedule, such as reviewing calls or preparing a weekly report. Manage tasks directly from Home , create them with Charlie or set them up manually, and open a task to review its instructions and recent runs. Pause, resume, or run a task when you need it.

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Week 44

Telli now supports custom code execution within agents and workflows, allowing users to run code as a workflow step.

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Week 43

Analytics Analytics is now publicly available in telli. Create dashboards from scratch, start with a template, or ask Charlie to build one. Edit chart titles and descriptions directly, filter dashboards by agent and time range, and export selected dashboards as a self-contained HTML report that works offline.

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Week 42

Simulations Test agents before they speak with real callers from the new Simulations page. Create reusable scenarios, choose the agent, version, and number of conversations, then inspect every run and conversation side by side.

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Week 41

Browser test calls You can now test an agent directly in your browser. Choose Browser Call in the test-call dialog to test your agent without placing a phone call. Account-level call outcomes Call outcomes are now available across your account. Define an outcome once instead of repeating it for every agent.

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Week 40

Webhook trigger Workflows can now start when your systems send an incoming POST request. Choose Webhook received as the trigger, copy the stable endpoint, and allow anonymous requests or protect the endpoint with a Bearer credential. You can also run the published workflow manually before enabling external requests.

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Week 39

Duo agents Duo agents are now available to every account and are the default when you create an agent. Duo separates thinking from speaking for more precise conversations. You can preview speaking styles with live samples, let callers schedule a callback, handle iOS Call Screening, and ask for consent before recording.

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Week 38

Scheduled workflows Workflows can now run automatically on a recurring schedule. Add a Scheduled trigger, choose the interval and start time, and let the workflow run without a call event. You can also ask Charlie to create or update scheduled workflows.

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