Traffic Optimization Engine (TOE) is now generally available
GA8 days agoUnverifiedAdded Oct 14, 2026
Traffic Optimization Engine (TOE) is now Generally Available for short code and toll-free traffic in North America and all sender types internationally, for customers to scale and send high volumes of traffic anywhere in the world.
More Twilio releases
Every Twilio releaseTaskRouter and Studio are now available in Public Beta in Ireland (IE1)
TaskRouter and Studio are now available in Public Beta in Twilio's Ireland (IE1) Region, giving you EU data residency and control over where your contact center routing and workflow automation data lives.
Short Codes are now supported in Data Residency for SMS (EU)
Short Code numbers are now supported as SMS senders in Twilio's Ireland (IE1) region for EU data residency. When using this feature, SMS message personal data sent or received via Short Codes is stored and processed in the EU up to the point it reaches Twilio's connections with telecommunications providers.
Segment Conversation Memory Integration now in GA
The Segment Conversation Memory Integration is now in GA. You can now sync long-term customer profile data, like identity and lifetime value, from Segment into the sub-second recall of Conversation Memory, enabling both AI and human agents to instantly access unified context during live interactions.
Live support coverage across the Twilio platform and Segment
Starting October 5, 2026, paid support customers can reach Twilio through live chat for help with Segment and all Twilio platform applications and products.
RCS messaging now supported on all major Canadian carriers
You can now send RCS messages to Rogers phone numbers, completing RCS coverage across Canada’s major carriers. When requesting RCS Sender approval in Canada, Twilio will now submit the Sender for review across all major carriers, including Rogers.
Voice Insights now tags HD audio calls
Voice Insights now tags calls as HD Audio when they connect with the AMR-WB or Opus codec. Use the tag to confirm your endpoints negotiated what you configured, and to correlate HD usage with transcription accuracy, AI agent performance, and customer satisfaction.
Batch Transcription Configuration is now Generally Available!
Tune transcription without touching your code: engine, model, language, and destination live in a reusable configuration, so changing any of them is one update that every subsequent transcription picks up. Results are delivered via webhook or stored downstream in Conversation Orchestrator for persisted storage and Operator analysis.
Voice Insights now shows why carriers block your calls
Voice Insights now tells you why a carrier blocked your call and how to reach that carrier for redress. The FCC requires carriers that block calls using analytics to return the reason header to the caller. It names the network that blocked the call and tells you how to contact them: a URL, a phone number, or an email address.
Also shipped on Oct 6, 2026
Twilio in October 2026WAF Release - 2026-10-06
This release introduces a new detection to mitigate a heap-based buffer overflow vulnerability in F5 BIG-IP, and enhances existing command injection protections by incorporating tested beta logic into the baseline rule. Key Findings CVE-2026-94127: A heap-based buffer overflow vulnerability in F5 BIG-IP.
Metric view window measures are generally available
Window measures in metric views are now generally available. Window measures define rolling window, cumulative, or semiadditive aggregations, such as moving averages, period-over-period changes, and running totals. See Window measures .
Conversational analytics in BigQuery now supports the AI.CAUSAL_EFFECT function to quantify the impact of...
Conversational analytics in BigQuery now supports the AI.CAUSAL_EFFECT function to quantify the impact of specific interventions on time series data. This feature is in Preview .
Gemini Enterprise: Control access to Antigravity features
Administrators can control whether users in their organization have access to the following Google Antigravity features: Boost : Uses a tiered multi-agent hierarchy to solve complex algorithmic challenges and deep debugging tasks with the /boost command. This feature is generally available (GA) in Antigravity.
Gemini Nano Banana 2.1
Gemini Nano Banana 2.1 ( gemini-nano-banana-2.1 ) is available in General Availability (GA) . Gemini Nano Banana 2.1 is optimized for high-speed multimodal image generation and editing, offering improved visual quality, prompt adherence, and text rendering across 1K , 2K , and 4K output resolutions.
Genie Code CLI is in Beta
Genie Code CLI is a coding agent that runs in your terminal, tuned for data and AI work on Databricks. It works with your local files and uses the Databricks CLI to discover data, answer questions, and build and deploy assets such as pipelines, models, and apps. Model access is provided and governed through Unity Gateway. See Genie Code CLI .