Releasesby IbisVoice Insights now tags HD audio calls
UpdateyesterdayUnverifiedAdded Oct 10, 2026
Voice Insights now tags calls as HD Audio when they connect with the AMR-WB or Opus codec. Use the tag to confirm your endpoints negotiated what you configured, and to correlate HD usage with transcription accuracy, AI agent performance, and customer satisfaction.
Topics: AI agents, LLMs, Streaming, Governance, BI
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Also shipped on Oct 9, 2026
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