Releasesby IbisRCS messaging now supported on all major Canadian carriers
Update6 days agoUnverifiedAdded Oct 14, 2026
You can now send RCS messages to Rogers phone numbers, completing RCS coverage across Canada’s major carriers. When requesting RCS Sender approval in Canada, Twilio will now submit the Sender for review across all major carriers, including Rogers.
More Twilio releases
Every Twilio releaseLive support coverage across the Twilio platform and Segment
Starting October 5, 2026, paid support customers can reach Twilio through live chat for help with Segment and all Twilio platform applications and products.
Voice Insights now tags HD audio calls
Voice Insights now tags calls as HD Audio when they connect with the AMR-WB or Opus codec. Use the tag to confirm your endpoints negotiated what you configured, and to correlate HD usage with transcription accuracy, AI agent performance, and customer satisfaction.
TaskRouter and Studio are now available in Public Beta in Ireland (IE1)
TaskRouter and Studio are now available in Public Beta in Twilio's Ireland (IE1) Region, giving you EU data residency and control over where your contact center routing and workflow automation data lives.
Traffic Optimization Engine (TOE) is now generally available
Traffic Optimization Engine (TOE) is now Generally Available for short code and toll-free traffic in North America and all sender types internationally, for customers to scale and send high volumes of traffic anywhere in the world.
Short Codes are now supported in Data Residency for SMS (EU)
Short Code numbers are now supported as SMS senders in Twilio's Ireland (IE1) region for EU data residency. When using this feature, SMS message personal data sent or received via Short Codes is stored and processed in the EU up to the point it reaches Twilio's connections with telecommunications providers.
Segment Conversation Memory Integration now in GA
The Segment Conversation Memory Integration is now in GA. You can now sync long-term customer profile data, like identity and lifetime value, from Segment into the sub-second recall of Conversation Memory, enabling both AI and human agents to instantly access unified context during live interactions.
Intelligent Alerts in the new Twilio Console
Intelligent Alerts is now available in the new Twilio Console, giving Messaging customers a more unified and consistent way to investigate anomalous events. This update includes improved alert summaries, the ability to provide feedback on alerts, and a dynamic set up notifications prompt when email alerts have not yet been configured.
Batch Transcription Configuration is now Generally Available!
Tune transcription without touching your code: engine, model, language, and destination live in a reusable configuration, so changing any of them is one update that every subsequent transcription picks up. Results are delivered via webhook or stored downstream in Conversation Orchestrator for persisted storage and Operator analysis.
Also shipped on Oct 8, 2026
Twilio in October 2026The Compliance API chat endpoints now also return chats from the unified Claude experience, in beta for
The Compliance API chat endpoints now also return chats from the unified Claude experience, in beta for Claude Enterprise organizations, with your existing Compliance Access Key. See Retrieve and delete chats, files, and projects.
Cloud SQL for MySQL supports blue-green deployments ( Preview )
Cloud SQL for MySQL supports blue-green deployments ( Preview ). Blue-green deployments let you update databases, such as performing major version upgrades from MySQL 8.0 to 8.4 and staging hardware or configuration modifications, while minimizing downtime.
Updates to Intelligent Workloads and Standard Workloads
Create and define Intelligent Workloads Intelligent Workloads is now generally available (GA), designed for teams that want to proactively monitor business-impacting transactions and associated KPIs. You can now leverage bulk creation to build multiple workloads at once.
Performance Risks Inbox is now generally available
Performance Risks Inbox is GA Performance Risks Inbox is now generally available (GA). It finds the performance anti-patterns that quietly slow your application down, such as N+1 queries and inefficient database calls, and groups them in one place so your team can fix them before they become incidents.
CLI v0.9.0 | CLI, Beta
CLI v0.9.0 Manage cloud tasks with cr code , including interactive messages, side questions, plans, and delivery. Complete shell commands and read richer review JSON . Verify signed Linux releases and recover more reliably from login and update failures. Run cr update . See cloud tasks and upgrade details .
The Discover page and domains are now GA
The Discover page and domains are now generally available. Discover is a curated browsing experience that helps users find assets across Databricks without requiring deep knowledge of catalog hierarchies.